Privacy policy
This Privacy Policy describes how Rekayro ("we", "us") collects and uses personal data when you visit or buy from rekayro.com.
1. Who we are
Data controller: Rekayro
Website: rekayro.com
Contact: support@rekayro.com
2. Data we collect
- Order data: name, shipping and billing address, email, phone (if provided), products ordered, payment status
- Account data: if you create a customer account, login credentials managed by Shopify
- Communication: messages you send us (email or contact form)
- Technical data: IP address, browser type, device information, cookies (see below)
3. How we use your data
- Process and deliver your orders
- Customer support and returns
- Fraud prevention and legal compliance
- Improve our website and services (aggregated analytics where enabled)
- Marketing only if you have given consent (e.g. newsletter signup)
4. Legal bases (EU/EEA)
We process data based on: contract performance (orders), legitimate interests (security, analytics), legal obligation, and consent where required.
5. Sharing with third parties
We share data only as needed to operate the store:
- Shopify — hosting, checkout, and order management (Shopify Privacy Policy)
- Payment providers — to process payments securely
- Shipping carriers — to deliver your order
- Fulfillment partners — warehousing and dropshipping where applicable
We do not sell your personal data. See Your Privacy Choices for targeted advertising preferences where applicable.
6. International transfers
Data may be processed outside your country. We rely on appropriate safeguards where required by law.
7. Retention
We keep order and accounting records as long as required for legal, tax, and dispute purposes, then delete or anonymize them.
8. Your rights
Depending on your location, you may have the right to access, rectify, erase, restrict, object, or port your data, and to withdraw consent.
To exercise your rights, contact support@rekayro.com. We respond within 30 days where possible.
9. Cookies
We use cookies for essential store functions, analytics (if enabled), and marketing cookies only with your consent where applicable.
10. Children
Our store is not directed at children under 16.
11. Changes
We may update this policy. Material changes may be announced on the website.